DOWNLOADS

Terms and Conditions

Rules of use and responsibilities associated with use of the card

Diamond Cash Declaration

Acceptance of the Terms and Conditions to be signed by cardholder

Welcome letter and card

Introduction to the card and important contact numbers, together with Activation process visual representation of how to use the card

Fees (April 2022)

Latest fees

FAQs

Frequently asked questions

RSA Secure Token

Rules for acceptance and use of the token when administering the cards as the employer

Incident Report

Reporting details of an incident that has occurred

Fraud Confirmation Letter

Diamond Cash acknowledging that a dispute has been reported

Card Holder Affidavit

Fax Cover Sheet

Covering sheet for faxes

ATM Under Dispense

Reporting of an ATM that has not dispensed the correct amount please include the ATM slip with this form

Card Order Form

Form for employers to order new cards

Notice of Funding

Legal document sworn to at a police station regarding the reporting of an incident

Transaction Dispute

Diamond Cash form confirming that the disputed transaction is being addressed

Road Show

Presentation providing an introduction to the cards

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